TIMESHARE SUPPORT, AGENCIES & RESOURCES GUIDE
To research a company doing business in each state or to report a scam or fraudulent activities of a company.
In FLORIDA– Fraud Hotline: 1-866-9-No-Scam (in FL); outside FL 850-414-3990
www.myfloridalegal.com
Outside of Florida, find the specific state desired listed under www.naag.org/attorneys_general.php
To report fraudulent, deceptive & unfair business practices (including false advertising and shady marketing schemes). Track and civilly prosecute timeshare scammers.
1-877-FTC HELP (382-4357)
600 Pennsylvania Ave, NW
Washington, DC 20580
www.ftc.gov
Regulate timeshare sales and licensing, codes of conduct, and handle complaints against licensed agents
www.us.gov (the official portal of the United States government). Click on State Government, and the particular state; find division of real estate (may be under different title or a subcategory –i.e., Business and Professional Regulations, Agencies, or Commissions)
Verification of Licenses (various organizations)
Specific sites often provided by individual states to verify a license of a professional
Example: www.myfloridalicense.com
Online search: type verify real estate license and the state desired
To find legislative offices and regulating legislative statutes for timeshare related laws
www.us.gov
Follow the links for the specific state and legislation
www.fbi.gov
Dedicated Internet Crime Complaint Center – www.IC3.gov
For consumers in the U.S. to register on the national “Do Not Call” list or report a violation
To register: www.donotcall.gov
To report a violation: 1-888-CALL-FCC (1-888-225-5322) or via an electronic complaint form (www.fcc.gov/complaints)
To find accredited companies who are members held to the BBB business & ethics standards, determine their business rating, and to research or file company complaints.
www.bbb.org (find the local BBB where the business is registered)
A directory source of licensed professionals for timeshare resale services, with a no upfront fee policy
www.licensedtimeshareresalebrokers.org or www.LTRBA.com
Members consisting of timeshare related organizations with a Code of Standards and Ethics. Sanctions can be levied against ARDA members who fail to comply with the code.
Phone: 202-371-6700, Fax: 202-289-8544
15th Street NW, Suite 400
Washington, D.C. 20005
www.arda.org
Strict Code of Ethics. Searchable database to find Realtors in area of timeshare specialty
www.realtor.org
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